Done for you in 90 days

The 90-Day Retention System for DTC Brands

We audit, design, build and optimize the customer journeys that turn first-time buyers into repeat customers — fully implemented for you in 90 days.

We audit, design, build and optimize customer journeys that turn first-time buyers into repeat customers — fully implemented for you in 90 days.

We audit, design, build and optimize the customer journeys that turn first-time buyers into repeat customers — fully implemented for you in 90 days.

Get My Retention Score

Book a strategy call

Built by the same systems we run ourselves

BBB, The Organic AI and Organiqs run on the retention infrastructure we build for clients.

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the organic ai
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BBB
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The Hidden Goldmine

Your next growth opportunity is already in your customer database.

Most growing brands pour their budget into acquiring first-time buyers and then lose them. Not because the product is wrong, but because nothing happens after the first purchase.

New customers never get a structured post-purchase experience

Buyers forget the brand within weeks

Product education and cross-sell moments pass unused

Inactive customers are never systematically reactivated

Emails and SMS go out without a lifecycle strategy behind them

Nobody can say how much revenue retention actually produces

None of this is a content problem.

It’s a systems problem.

None of this is a content problem.

It’s a systems problem.

The Outcome

When retention runs as a system

More repeat purchases

Guide the right customers to the next relevant purchase at the right moment, automatically.

More reactivated customers

Bring dormant buyers back with segmented campaigns that actually get opened.

Higher customer lifetime value

Grow the value of every customer you already paid to acquire and turn them into brand advocates.

Full visibility

See repeat purchase rate, retention revenue and campaign performance in one place.

Our Method

The Organic Retention System

90 days from audit to a system that runs without us.

Days 1–14

Diagnose

We analyze your customer data, purchase behaviour, existing flows and the gaps that cost you the most. You get a full retention audit before anything is built.

Days 15–30

Design

We map your customer lifecycle and design the strategy: welcome, post-purchase, second purchase, cross-sell, reactivation and loyalty.

Days 31–60

Build

We implement every journey across email, SMS and CRM. Segmentation, automation, tracking — done for you, not handed to you as a to-do list.

Days 61–75

Launch

The system goes live with full tracking in place, so every franc of retention revenue is attributable from day one.

Days 76–90

Optimize

We test timing, messaging, offers and segments against real performance data, then hand over a system that keeps running.

The Scope

Everything needed to turn retention into a managed growth channel.

Strategy

Retention audit, customer lifecycle map, segmentation plan

Automation

Welcome, post-purchase, second-purchase, cross-sell, reactivation and loyalty journeys

Channels

Email, SMS, CRM and the touchpoints that fit your brand

Optimization

Campaign analysis, A/B testing, copywriting and timing improvements

Reporting

Retention revenue, repeat purchases, reactivation rate, lifetime value, campaign KPIs

Handover

Full documentation and training, so the system runs without us

The exact build depends on your platform, customer data, purchase cycle and product range. We define the precise scope together in the first two weeks.

Fit Check

Built for brands that already have something to retain.

A good fit

✓ Sports, outdoor, wellness or performance brands
✓ An existing customer base with order history
✓ Products with repeat-purchase, cross-sell or a community
✓ A team that can provide data, access and approvals
✓ Willing to measure retention beyond open rates

Probably not a fit

× Pre-launch brands with no customer data
× One-off products with no realistic repeat purchase
× Anyone looking for cheap email execution

× Brands that only care about leads and short term profit
× Brands unwilling to change offers or customer journeys

× Pre-launch brands with no customer data
× One-off products with no realistic repeat purchase
× Anyone looking for cheap email execution

× Brands that only care about leads and short term profit
× Brands unwilling to change offers or customer journeys

Why Us

Retention built by someone who builds communities, not just campaigns.

We’re a one-person agency running on AI systems that do the work of a team. We’ve built brands, newsletters and communities from zero ourselves — for our own brands and for the people we work with. That means we only build systems we’d trust in our own business.

One partner at a time.

We take on a single retention build per quarter, so it gets our full attention.

Systems that never sleep.

Everything we build is productized and automated. It keeps running whether we’re online or not.

We only win when you do.

No lock-in contracts. Monthly, cancel anytime.

Your first system is live within 30 days — or you get every franc back.

Counted from the day we receive your onboarding information.

We don’t guarantee a fixed revenue increase — nobody honestly can. We guarantee the build, the tracking and the optimization.

Before You Ask

The questions we get most.

Is this just email marketing?

Do you guarantee more revenue?

Do you replace our marketing team?

How long until we see results?

What happens after the 90 days?

What does it cost?

Your existing customers are already an asset. Make more of them.

Take the free Retention Score and see exactly where your customer lifecycle is leaking revenue — in three minutes, with an instant result.

Take the free Retention Test and see exactly where your customer lifecycle is leaking revenue — in three minutes, with an instant result.

Get My Retention Score

Or book a 15-minute strategy call

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