Tool
Retention Score
Find out where your business loses customers.
Launched July 2026
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Retention Score
The problem
Most small businesses know how many customers they win. Very few know how many they lose, where it happens, or what it costs them.
How it works
The Retention Score is a free interactive diagnostic. A few questions about how a business captures, follows up with and brings back its customers produce a score out of 100, the biggest gaps, and an estimate of the revenue left on the table. Results appear instantly and sync to GoHighLevel, with the option to book a call.
Results
Launched July 2026
Next: the Repeat Revenue Calculator